Current Riders
If you have been approved for Bayway On Demand service, you can schedule your ride via the Bayway App or by calling (850) 769-0557.
Download the Flex App
If you have not yet been approved for Bayway On Demand, please fill out the application.
How to Request a Ride
Download the Flex App
Once you are an approved Bayway On Demand rider, simply download the Bayway Flex app to access the service Mon. – Sat., between 6 a.m. and 8 p.m.
Once you have the Bayway Flex app:
- Open the Bayway Flex app
- Select your pickup and dropoff locations
- Schedule the ride by selecting the vehicle type. Select Bayway On Demand for a wheelchair-accessible Bayway vehicle.
- Pay the $1.50 copay and you’re on your way!
- Track your ride on the Bayway Flex app and board when it arrives
- Need to pay in cash or need help scheduling your ride? Call us at 850-769-0557
Can’t access the Bayway Flex app or need help scheduling your ride? Call us at 850-769-0557.